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Refund & Returns 

Our Returns Policy is listed below. If you have any additional questions or concern feel free to contact us by clicking the link below  

Refund & Returns 

1. Eligibility:
   • Returns are accepted within 30 days of purchase.
   • Products must be unopened and in their original condition.

2. Non-Returnable Items:
   • Opened or used products are not eligible for return or refund.

3. Refund Process:
   • Refunds will be issued to the original payment method.
   • Processing time: 5-10 business days after receiving the returned item.

4. Shipping:

   • Customers are responsible for return shipping costs.
   • Original shipping fees are non-refundable.

5. How to Initiate a Return:
   • Contact our customer service team at info@thesobersocialbar.com.
   • Provide order number and reason for return.
   • Await return authorization and shipping instructions.

6. Damaged or Defective Products:
   • Report within 48 hours of receipt.
   • Provide photos of damage for our review.
   • Replacements or refunds will be issued at our discretion.

7. Exceptions:
   • Special offers or promotional items may have different return conditions.

We reserve the right to refuse returns that do not meet these criteria.


 

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